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Electricity bill postponement due to the Covid-19 crisis

Last updated: 30 April 2021
During the emergency status due to the Covid-19 crisis, the president of Chile announced temporary measures aiming the postponement of electricity bills for the most vulnerable households (7 million)Three main measures were taken: - the service cut-off due to late payment were suspended, - Unpaid balances that arise during the emergency status were prorated in the following accounts over a period of 12 months, from without penalties or interest,- Customers with debts less than 10 UF accumulated before the emergency status could also prorate their debts under the same mechanism, and in cases where the service was cut off, request its replacement.

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